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Mobile MPCC Campus Card

Your Mobile MPCC Campus Card…now available in Apple Wallet, Google Wallet, and Samsung Wallet! 

The Mobile MPCC Campus Card is available to all enrolled students and current employees. Tap your iPhone, Apple Watch, Samsung Galaxy, or other eligible Android phones at readers across campus to conveniently use your Mobile MPCC Campus Card. Your Mobile MPCC Campus Card acts just like your physical card and now you can add it to your preferred digital wallet.  

Getting Started 

Minimal set up is required to use your Mobile MPCC Campus Card. Most users can begin using their Mobile MPCC Campus Card on their phone in minutes. An approved photo is required. 

Photo Submission/Preparation 

Once you have received your Mid-Plains Community College credentials, please submit your photo to be displayed on your Mobile MPCC Campus Card: 

  1. Download the eAccounts Mobile App
  2. Please review our photo requirements
  3. Upload a photo for your Mobile MPCC Campus Card via the Transact eAccounts app. Photos will generally be approved within two business days.

Set-up Instructions & System Requirements 

Apple Wallet 

Google Wallet 

Samsung Wallet 

Using Your Mobile ID On and Around Campus 

Where can I use my Mobile MPCC Campus Card?

  • Learning Commons
  • Cashless Purchases on Campus
  • Dining Hall
  • Printing
  • Event Check-in

Where can’t I use my Mobile MPCC Campus Card?

  • Door Access coming Fall 2024

How do I update information? 

Name information on the Mobile MPCC Campus Card comes to us from the institution’s core business systems and needs to be updated there. Students should contact the Registrar’s Office. Faculty and staff should contact their HR representative to request updates. Once changes are completed, the updates will sync to the Mobile MPCC Campus Card on your phone within 48 hours. 

Why are my account balance(s) not displaying? 

  • Account balances are currently only displayed on Apple & Samsung Galaxy devices. 
  • If your account balances are $0, they will not display until funds are added. 
  • If you have available funds that are not displaying, please contact Dillon Johnson at 308-535-3672 or email johnsond@mpcc.edu. 

Why do I have a negative balance on my Mobile MPCC Campus Card account? 

A negative balance can occur if you make a transaction when a retail device is offline. When the device comes back online and the transaction is posted, you will see a negative balance if there are not enough funds in your account to cover the transaction.   

I used my credit card at a participating retail location when I meant to use my Mobile MPCC Campus Card. What can I do to correct my payment source? 

Return to the location of the sale and ask the store to issue a credit card refund, then process the transaction against your Mobile MPCC Campus Card. 

I am graduating or leaving Mid-Plains Community College. What happens to my Mobile ID? 

As with your physical Mobile MPCC Campus Card, your mobile ID will become inactive when you no longer meet eligibility requirements. If you transfer to another participating program or department at Mid-Plains Community College, your credential will stay active and update accordingly. 

Frequently Asked Questions

I am not having success adding my Mobile MPCC Campus Card to my device. Who can help me? 

Contact the Helpdesk online at techhelpdesk@mpcc.edu, or by calling 308-535-3712.

How do I change or recover my school login password? 

To change or recover your school login information follow the instruction found here.

Do I still need my physical MPCC Campus Card? 

We recommend you retain your physical MPCC Campus Card in a secure location as a back-up should you lose a device.  

Can I still use my physical MPCC Campus Card once I have created my Mobile ID? 

Yes, your physical MPCC Campus Card will continue to function after you have added your Mobile MPCC Campus Card to your device. Remember, the Mobile ID is a privilege and benefit of being part of the Mid-Plains Community College. Anyone found to be misusing their physical card or Mobile ID will be subject to the applicable Student Code of Conduct or HR policies regarding fraud and/or misconduct. 

I already have the Transact eAccounts mobile app installed. Do I need to update? 

Yes, you will need to install the updated version of the Transact eAccounts mobile app. 

How do I update the Transact eAccounts mobile app? 

On your device, visit the App Store or Google Play Store and search Transact eAccounts. The store will prompt you to install any required updates. 

My balance is different on my device than in Transact eAccounts? 

Confirm your device is not in Airplane Mode or experiencing any other service interruption. Updates cannot be made when there is no connecting service to sync data between Transact eAccounts and your device. The Transact eAccounts app will display the most current information.  

Securing Your Account 

What should I do if I lose my card or device, or if I believe there has been fraudulent use of my credential? 

Contact the Helpdesk online at techhelpdesk@mpcc.edu, or by calling 308-535-3712.

In the Transact eAccounts app: 

  • Click the settings gear in the upper right corner.  
  • Select the Card Management option. 
  • Choose the credential you want to deactivate and toggle it off.  
  • You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.

In the Transact eAccounts web version: 

  • Select Card Services 
  • Select Deactivate Card 
  • Select the credential to deactivate and click on “Deactivate Card” 
  • You will receive a confirmation email. Only the selected card will be deactivated. All other credentials will remain active.  

How do I reactivate my credential if I find my lost device? 

To reactivate a found device that was suspended, perform the following steps: 

In the Transact eAccounts app: 

  • Click the settings gear in the upper right corner.  
  • Select the Card Management option. 
  • Choose the credential you want to reactivate and toggle it on.  
  • You will receive a confirmation email. Only the selected card will be reactivated.   

In the Transact eAccounts web version: 

  • Select Card Services 
  • Select Activate Card 
  • Select the credential to reactivate  
  • You will receive a confirmation email. Only the selected card will be reactivated.