Student Services Plan to Address Student Needs Due to COVID-19 Epidemic

As of March 30, 2020

Current and potential Students and Stakeholders:

Our Student Services team is dedicated to providing you top-notch service despite the recent obstacles, closures, and limitations.  Your success is still our priority and we want you to know we are here to help you!  Below you will find a summary of services available to you from a distance and some brief answers to frequently asked questions.

Our team is working diligently to keep the health and wellness of all our college family a priority and the lines of communication open. Student services will be available by phone or appointment until April 3, 2020. No walk-in services will be available. Starting April 6, 2020, all college business will be conducted by phone or email.  

Please read this information carefully and don't hesitate to contact us if you have unanswered questions. 

Updates and emergency notification—RAVE

Receive college emergency updates by signing up for RAVE at


Your well-being, safety, and the health of our college family as a whole is a priority. We are following recommendations from the Center for Disease Control and local health departments to develop the most appropriate response plan. To stay up to date on MPCC plans and local information go to:

Upcoming Events

We will be evaluating upcoming events regularly. Until further notice, gatherings of more than 10 people should be avoided.  Please continue to check our website for up-to-date events status. 

  • MCC Job Fest - cancelled
  • MCC and NPCC Honors Convocations - canceled and other options for recognition are in the works!
  • MCC and NPCC Athletic Banquets - canceled and other options for athletic recognitions are in the works!
  • ACT Testing scheduled for April 4th has been moved to June 13th, please check

Housing/Residence Halls

To clarify our message to students yesterday afternoon March 30, 2020, Mid-Plains Community College releases the following: 

International students are welcome to stay in student housing until it is safe for them to travel home. All other students are encouraged to find other housing options in order to help mitigate the spread of COVID-19. For those students remaining, we will ensure they have access to food and/or meals while on campus.

Residence Life and Food Services will close at 5pm, April 3, 2020. All current residents will need to contact a housing staff member to schedule a check-out time. In North Platte contact Josh York at 308-535-3635. In McCook contact Brady Heinz at 308.345.8108.

Partial Refund for Housing 

MPCC will be offering students who opt for an early checkout from residence halls a partial refund of their room and board. Students who check out by 5pm on April 3 will receive a prorated refund of room and board costs through the end of the semester. Students on the 14 meal room and board plan will receive a refund of $600 and students on the 19 meal room and board plan will receive a refund of $700. MPCC will begin processing these refunds the week of April 13th.


Celebrating your commencement is important to us! As of now, Commencement ceremonies are still scheduled for May 8th. Please complete your "Intent to Graduate" form found on CampusWeb. 

Registration and Advising

Registration is currently open for Summer and Fall 2020. We encourage you to work with your advisor via phone, email, zoom, skype, or text to select your courses.  If you prefer a face-to-face advising appointment email: and we will work to get you scheduled in the coming months.  For general registration questions, please contact or call 308-345-8110 in McCook or 308-535-3774 in North Platte.

Financial Aid

Students who have been put on financial aid probation that have required study hours to complete, notification was sent via email stating that study hours are to be completed at home for the remainder of the semester.

The Veteran's Administration is planning to provide more guidance. We will update this post once that guidance is received.

Work-Study Students – there is a provision in Federal Financial Aid regulations pertaining to campus closures. Students will be paid for scheduled hours if they can no longer work. Financial Aid will be in touch with the supervisors.  This does not apply to student clerical and tutors. 

Students who have questions about financial aid for the current term, summer, and/or the 20-21 school year are encouraged to contact financial aid by email at You can also call our office phones and leave a voicemail, we will return calls from our personal cell phones as soon as possible.

Registration Days and Recruiting Visits:

April Registration Days are canceled, but reservations for our May, June, and July events are still open.

We are also working to develop alternate plans to host Virtual Reg Days and Virtual Tour opportunities should that need arise in the coming months. Enrollment coaches are available for your enrollment needs at

Learning Commons/Library Services/Student Success Centers

Online materials and support are always available in the Learning Commons.  Brainfuse, our online tutoring software, can be found in your list of courses in Canvas.

**From March 17th to April 20th our Learning Commons will be closed to the public. Learning Commons access to currently enrolled students will be by appointment only through April 3, 2020. Effective April 6, Learning Commons services will only be available by phone, email,, or "Ask a Librarian" chat on the Libraries page of the MPCC website under Student Resources.

If you need library materials for the rest of the semester, please contact your library to make arrangements.

Learning Commons Staff Availability

Learning Commons staff availability is by appointment only. To schedule an appointment, use contact information provided on Monday to Friday from 8:00 am – 4:30pm.

Ask a Librarian online chat will be staffed Monday – Friday: 7:30 am - 9:30 pm

Phone contact McCook (308) 345-8117     

Phone contact North Platte (308) 535-3702

Library email:

North Platte Student Success email:

McCook Student Success email:

Career Placement/Testing/Career Exploration

Our team is available to serve students needing placement testing, placement services or career guidance. Students requesting help with resumes or interview skills, please call (308) 535-3618 or email: Virtual meetings available by request. Watch our Facebook page for Job Postings and Special Videos.

Our FREE online job board is ALWAYS accessible: 

  • MCC Job Fest - cancelled
  • ACT Testing scheduled for April 4th has been moved to June 13th, please check
  • TSA fingerprinting is currently on hold, please check in with our team before traveling to campus

Learning in an online environment

We are here to help!  MPCC staff will be calling all students to help them in their transition to Remote Learning. Please ask questions when our team calls you. We will help with questions regarding, how to set up a plan for online classes, how to access online tutoring, online learning commons resources, Canvas tools, etc. If we don't have an answer, we will call you back when we get it. You are always encouraged to contact your instructor, by email if you have questions about your course.  

Disability Services

If you find you need more support or options, please contact our Disability Services Team for online assessment tools and learning tools at

Adult Education Classes

GED or English as a Second Language classes are continuing in an online environment. As circumstances allow, MPCC will enroll new students and GED testing will resume.  For more information please contact the Adult Education office at 308-535-3637 or email Robin Rankin at  


Follett bookstores are here to help you! 

Review Follett bookstores Frequently Asked Questions 

Follow the bookstore link below to log in and print off shipping labels to return textbooks rented in McCook or North Platte to Follett.

Mental Health

In this time of transition, our counseling team is available to serve you by computer or phone through the telehealth system. Contact the best option for you. 

If you have any concerns or need assistance finding help adjusting to these changes, please contact the Dean of Student Life if in McCook, Imperial or Ogallala, Dr. Brian Obert, at 308-345-8109. If in North Platte, Valentine or Broken Bow please contact the Area Associate Dean of Student Life, Dr. Pat Beu at 308-221-6452 for additional resources.

Helpful Mental Health Links

Watch for Depression

Depression Information

Anxiety Information

How to Cope With Quarantine

Surviving Stress and Anxiety in College & Beyond

CDC - Manage Anxiety & Stress

Stress in College Students: Recognize, Understand, and Relieve School Stress


We are still accepting online applications at this time. Please visit Campusweb to fill out your free application today!  We will be here to help you through the process, and Acceptance Packets will be mailed to you within two weeks. For questions/assistance, please call 308.535.3609 or email: